GUARANTEE AND COMPLAINTS All AVE products are checked and tested by the AVE quality department. As regards safety, products by AVE are duly manufactured. If used correctly they are safe for people, animals and objects. Ave guarantees its products against defects and non conformities due to the Manufacturer.
The guarantee becomes effective from the products delivery. Unless in case of deceit or fault by AVE S.p.A., the Buyer (Purchaser) loses his right to the guarantee mentioned in art. 1490 c.c. if he does not prove the goods have been kept in compliance with the instructions given in section 1) above or, if the goods have already been installed, if he does not prove the installation was carried out according to the instructions of the current technical standards. In any case, AVE S.p.A. is not liable for any defects or faults beyond its power. The guarantee covering defects and quality faults is limited to the replacement of faulty pieces. All complaints for defects and quality faults, apparent and/or easily detectable defects or faults as well as any discrepancies on (minimum) quantities, must be presented in writing within 8 (eight) days of receipt of the goods. All complaints for latent faults must be presented in writing within 2 (two) months of discovering the defect.